Shipping and Returning
Shipping
Free shipping to Austria and Germany, the rest of Europe (mostly) is 5€, Australia and New Zealand is 15€
Return and revocation
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within 14 (fourteen) days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
In order to exercise your right of withdrawal, you must send us, Fullsend Optics, Am Jufersbach 5, 5760 Saalfelden, email: fullsendoptics@gmail.com, by means of a clear statement (e.g. the return form, a letter sent by post, or e- Mail) about your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
Return shipping
You must return or hand over the goods to this address immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract:
FullSend Optics
Leopoldstrasse 41
6020 Innsbruck
Austria
The deadline is met if you send the goods before the end of the thirty day period. Important: You bear the immediate costs of returning the goods. The cost is estimated at around EUR 5 (within Austria).
You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods. That means the products should not have been used outside.